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Domestic Abuse Services Highlighted On Yorkshire Coast

Domestic Abuse Services Highlighted On Yorkshire Coast

Published by Karen Liu at 6:01am 14th April 2020.

Victims of domestic abuse on the Yorkshire Coast are being reminded of ways people can help.

North Yorkshire Police says there's a 'silent' way for domestic abuse victims to contact them.

It is as Scarborough Borough Council is highlighting the services that are available out there to help.

Liz Colling, who is Deputy Leader, said:

"We want to assure people who feel threatened, or a victim of domestic abuse, that they're not alone; and that normal services are going ahead.

Locally, we use the Independent Domestic Abuse Service.

You can leave your property if you're in lockdown because you're escaping from domestic abuse. Anybody can help you.

If you're at risk of immediate harm, please always dial 999.

Many people might not be aware of this, but if you dial 999 and then suddenly you find yourself unable to speak for whatever reason, if you press 55, then the operator will recognise that as a silent call and will send the police to you." 

Get in touch with IDAS



Phone: North Yorkshire 03000 110 110

24-hour National Helpline 0808 2000 247

Speaking about the Silent Solution, Head of the Force Control Room, Superintendent Jason Dickson said:

"Nationally around 50 emergency 'silent solution' calls are transferred to police by BT call handlers, as a result of someone pressing 55 when prompted.

Thousands of 'in pocket' 999 calls are made every day which BT have to screen out, to ensure only genuine emergency calls get the help and priority they need. 

That's why it's really important to listen to the call handler and cough or tap and press 55 when asked, so they know you are in real need of help."

Speaking about the police response to domestic abuse calls during the COVID-19 pandemic, force lead for Safeguarding, Superintendent Allan Harder said:

"It's essential that victims who are suffering abuse at home know that we are here and ready to help. 

If you have reason to call 999, please be assured that we are responding to emergency calls and in a position to safeguard and support you. 

Please do not be deterred from calling police, thinking you are wasting police time or falsely using already stretched resources in this time of national crisis. 

If you are in an emergency and you are in danger, call 999, use the Silent Solution if you need to and we will respond. 

If you are not in immediate risk of harm, but want to report your concerns to police, call us on 101.

There are also a number of online and telephone resources available to support you, should you not want to talk to police. 

Visit the North Yorkshire Police website - more information.

If you need us, call us and we will be there."




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