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Openreach Gives Update To Staxton Residents

Openreach Gives Update To Staxton Residents

Published by Karen Liu at 5:12pm 27th March 2020. (Updated at 8:24am 28th March 2020)

Openreachhas given an update about the lack of internet or phone in Staxton.

Yesterday, we told you a road collision destroyed a BT cabinet, resulting in residents being without a means of communication.

RELATED STORIES: No Internet or Phone for Some Staxton Residents

In an updated statement, Openreach said:

"Engineers have been on site throughout the week trying to give as many people as possible a temporary service.

They have got the local school and a number of vulnerable customers (as identified by their service providers) back in service and will continue this work over the weekend.

Our aim is to get as many as people as possible up and running with a temporary service while we complete full and permanent repairs.

Surveys to do the full repair have been completed and we should have a better idea of timescales on Monday."

Mel lives in the village and says people are finding ways to communicate.

Villagers are keeping in touch via a WhatsApp group and by the slightly lower tech shouting over hedges...




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