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Yorkshire Coast Residents Urged To Go To Right NHS Service

Yorkshire Coast Residents Urged To Go To Right NHS Service

Published by Karen Liu at 6:02am 19th April 2019.

Yorkshire Coast residents are being urged to choose the right health services over Easter.

The NHS in North Yorkshire says patients who become unwell can save time if they choose the right health services - as most GP practices will be closed.

Residents who need urgent medical help should ring NHS 111 – trained health professionals can advise on where to go for the best treatment – or if it is something less serious like a cough, cold or rash, people can visit their local community pharmacy for advice and support.

NHS Scarborough and Ryedale Clinical Commissioning Group (CCG) Chairman, Dr Phil Garnett, said:

“A wide range of common illnesses and injuries can be treated at home simply with over-the-counter medicines and plenty of rest. Often there is no shortcut to recovery – in many cases these things just need to run their course.”

People suffering from a minor ailment who need additional advice or reassurance should visit their local pharmacy or if it’s more serious, Urgent Treatment Centres like those based at Scarborough and Malton Hospitals are there to deal with illnesses and injuries like strains and sprains, suspected broken limbs, fevers, abdominal pain and emergency contraception.

While it’s possible to walk in and be seen, it’s much better to pre-book an appointment through NHS 111, who will direct you to the most appropriate place to meet your needs. If you receive an appointment at the Urgent Treatment Centre, they will aim to see you within 30 minutes of your appointment time.

The Accident and Emergency department and 999 are for emergencies only, in serious or life-threatening situations.”

In the East Riding, patients can get improved access with Easter GP appointments.

Local people who need to see a GP or physiotherapist over the bank holiday period will be able to do so for the first time this year. 

Routine care appointments, with a doctor or physiotherapist will be offered from the East Riding Improving Access hub at Manor Road surgery in Beverley.

Appointments are available from 8.30am to 12.30pm and must be booked in advance by patients through their own GP practice.

The Improving Access service is run by a group of local practices and covers all patients registered with GPs in the East Riding of Yorkshire.

Improving Access service manager Alison Tite said:

"We run the service every day of the year, recognising that not everyone works office hours or is able to see their own GP during normal surgery opening times.

Improving Access is not a walk-in or emergency service, but provides appointments for routine care at weekends and on bank holidays so that everyone in the East Riding can get the care they need at a time that suits them.

We are working on future developments for the service, including online booking and booking through the NHS 111 telephone line, as well as expanding the locations where appointments are delivered.

We would encourage people to ask for an appointment when they speak to a receptionist at their own practice."

Dr Anne Jeffreys, local GP and CCG clinical chairperson said:

"As a GP I am often told by patients that they sometimes find it difficult to get an appointment at their GP practice at a date and time convenient to them.

It is gratifying to know that I can now point them in the direction of Improving Access where they can see a mix of doctors, nurses or other healthcare professionals suited to their needs on evenings, weekends and over the Easter Holidays."

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