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Jobs » Community Involvement Officer

Community Involvement Officer

Based in Scarborough

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The Housing Department is looking to appoint a Community Involvement Officer based in the Scarborough area.

Community Involvement Officer

37 Hours per week

Scale 4/5 £20,027 - £24,940 pa

(9 Month fixed term contract – secondments will be considered)

Please note - YCH do accept CV’s as a form of applying for a vacancy as long as accompanied by the CV Declaration Pro-forma which you will find linked on our website.

Yorkshire Coast Homes is a Registered Charity which is responsible for managing, maintaining and improving 4,300 homes in the Borough of Scarborough.

The Housing Department is looking to appoint a Community Involvement Officer based in the Scarborough area.  The successful Applicant will proactively contribute to the successful delivery of the Community Investment Strategy and the Housing Service Delivery Plan, and assist in the attainment of targets and provision of performance monitoring data.    

Duties will include:


-       Providing high levels of customer service in all contact with customers

-       Providing a broad range of advice and support to tenants, over the telephone and in person

-       Ensuring arrangements are made for effective tenant consultation and involvement

-       Representing YCH and liaising with external agencies and community groups

-       Providing New Tenant Visits

-       Facilitating community events

Applicants should have a good understanding of social housing, and the services provided by YCH, along with associated legislation and be committed to providing a quality service. 

This post is subject to a satisfactory Disclosure from the Disclosure and Barring Service, a full driving licence and provision of a car for work. 

The hours of work are 37 hours per week. The post will require a degree of flexible working which may include occasional evening or weekend working.  

This post will offer you option to join the flexible retirement plan with Pension Trust, flexible working, BUPA membership, 21 days leave plus public holidays and other local employee benefits.

For an application pack you can:


  • telephone HR on 01723 343407; email; or download      details from our website
  • call in at our Scarborough (Brook House, 4 Gladstone Road,      Scarborough, YO12 7BH) or Whitby Office (The Coliseum, Victoria Place,      Whitby, YO21 1EZ)
  • Forward your CV to and ensure you complete the CV Declaration pro-forma linked on our      website. Your CV will not be accepted without this accompanying pro-forma.

If you would like to discuss the position in more detail please telephone Kevin Allen on or Patrick Chandler on 0345 065 565.

Closing date:  1st May 2018

Interview Date 10th May 2018.

Between £20,027 and £24,940 Per Annum
Located in:
Closing Date:
1st May 2018
Yorkshire Coast Homes
Jobs on the Yorkshire Coast