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Jobs » Hotel Receptionist

Hotel Receptionist

We are looking For a Hotel Receptionist to Join a well Established Hotel In the Scarborough area.

We are looking For a Hotel Receptionist to Join a well Established Hotel In the Scarborough area.

Your Role will be include reporting to Business Manager and Sales Manager in her absence, under the supervision of Head Receptionist.

Duties to include:

• Taking incoming calls via the main switchboard and other extensions, directing to the correct department as necessary.

• Dealing with enquiries by phone or in person at the reception desk, email and fax.

• Taking and inputting reservations into the Hotel Reservation system.

• Cash handling and balancing of all monies taken in cash, cheque or by credit card and reconciling the daily movement of bookings and income taken.

• Typing menus, letters, forms or any work given by management team, including table plans for Weddings and functions if required.

• Producing reports for all departments from the Hotel Reservation System and communicating any changes to bookings to relevant Heads of Departments.

• Undertaking any work delegated by the Sales Manager, telephone calls, mailshots, typing or allocating group booking accommodation.

• Also any extra administration work required by the Managing Director.

• Monitoring extranet website bookings.

Skills required:• Computer literate in word, excel and mailmerge.

• Excellent customer service and interpersonal skills with both guests and colleagues.

• Ability to work under pressure and remain calm at the first point of contact, the front desk.

• Numeracy to input data and figures and ensure correct cash reconciliation.

• Attention to detail to ensure all information is communicated and recorded correctly.

• Willingness to undertake any training offered to improve skills or gain qualifications.

Working shift pattern from 7.30am -3.30pm or 3.15 to 11.15pm or middle shift as required, 5 days over 7 including weekends and bank holidays according to Hotel Business.

Own Transport is essential due to Location.

please send all CVS to kcolling@tmrec.com or call Taskmaster on 01723 337130 for more information.

Job Type: Full-time Wage: Exceeds National Minimum Living Wage

Salary:
Between £7.50 and £8.50 Per Hour
Position:
Permanent
Closing Date:
8th May 2017

Taskmaster

Scarborough

Contact

Kelly Colling

E: kcolling@tmrec.com

Apply Now





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