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Jobs » Sales Order Inputter- Part Time

Sales Order Inputter- Part Time

Based in Scarborough

SWC 04

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EXCITING OPPORTUNITY!The purpose of this post is to ensure that all orders received into the sales administration office are inputted into the system and that customer job files are created. Accurate working & good communication skills are essential

Job Description

 

Post: Sales Order Inputter PART TIME

 

Employer: SWC Trade Frames Limited

 

Responsible To: Sales Office Manager

 

Contract Type: Permanent

 

Hours: 25 hours per week Monday to Friday 12.00pm to 5.00pm. Please note that

flexibility will be required to meet production and delivery schedules/business

need.

 

Background Information

SWC Trade Frames has been family run since 1989 & is a Quality Assured Company that manufactures high quality PVCu and Aluminium products including casement & sash windows, residential & bi-folding doors, conservatories & orangeries. A previous holder of the prestigious national industry "Fabricator of the Year" Award, SWC is also known for it's proven track record of being a modern, progressive, customer focussed business. 

 

Job Purpose

 

The purpose of this post is to work closely with the Sales Office to ensure orders are correctly dated and scheduled for both production and delivery. In addition, the post also includes training which will enable support to the Delivery & Production Co-Ordinator.

 

Main Duties and Responsibilities

 

Quality Management System (QMS)

  • Comply with Standard Operation Procedures (SOP’s)

  • Contribute to Quality System reviews and give feedback for improvements to the SOP’s and the Quality Management System (QMS) to your line manager.

 

Sales Office

  • Ensure that the delivery dates and load codes are controlled taking care to regularly monitor the boards and work within an agreed delivery capability.

  • Date and schedule orders for delivery.

  • Emptying of fax machines and the distribution of incoming faxes.

  • Entering customer orders onto the computer system & safeguarding order content within agreed procedural guidelines.

  • Receiving electronically generated orders.

  • Creation of job files, including ‘T’ cards.

  • Distribution of job files to order processors.

  • Answering and distribution of general calls into the business.

  • Undertake appropriate training to support cover for the Delivery & Production Co-Ordinator
    in periods of absence.

  • Collate necessary information to complete appropriate reporting for KPI’s.

 

General Duties

  • Adhere to SWC good practice guidelines, policies and procedures.

  • Participate in individual training opportunities relevant to the post and team objectives.

  • Operate within a strict code of confidentiality where required at all times.

  • Support cover arrangements as requested by your line manager.

 

The job description is not necessarily a comprehensive definition of the post. The nature of SWC is that some tasks and responsibilities may change as a result of unpredictable and unforeseen circumstances. Therefore, the post holder will be expected to work in a flexible way when the occasion arises. Such duties will normally be compatible with the regular work set out in this job description. Any additional responsibility that becomes a regular or frequent part of the post will be reviewed and included on an amended job description and person specification in consultation with the post holder.

 

 

Person Requirements– Sales order inputter

 

Factors

Requirements

Essential

Desirable

Assessment Method

 

 

 

 

App

form

Inter-

view

Skills test

Qualifications

Relevant Level 2 qualification, e.g. NVQ II

 

*

 

 

 

GCSE Maths and English or equivalent

*

 

 

 

Skills

ICT Skills:

Spreadsheets

Word Processing

Email

Internet

Databases

 

 

*

*

*

 

 

*

 

 

 

*

 

 

 

 

Accurate written and numerical skills

*

 

 

 

Ability to work on own as well as part of a wider team

*

 

 

 

Effective interpersonal, communication and telephone skills

*

 

 

 

Ability to follow processes and procedures

*

 

 

 

Sound organisational skills

*

 

 

 

Sound administration skills

*

 

 

 

Ability to negotiate delivery schedule changes

*

 

 

 

Ability to problem solve and analyse

*

 

 

 

Adaptive and flexible within a changing working environment

*

 

 

 

 

Ability to contribute towards developing/strengthening work practices within the delivery administration area

 

*

 

 

Experience

Working in a busy office environment

*

 

 

 

Working in a technical environment

 

*

 

 

 

Working in an administration environment

*

 

 

 

Knowledge

Knowledge of the product range

 

*

 

 

 

Sales Order process flow

 

*

 

 

Attributes

Polite and cheerful disposition

*

 

 

 

 

Assertive

*

 

 

 

 

Conscientious

*

 

 

 

 

Approachable

*

 

 

 

 

Flexible

*

 

 

 

 

Adaptive

*

 

 

 

Jan 19

Salary:
Between £16,350 and £17,750 Per Annum
NB Salary PRO-RATA based on 25 hours
Position:
Permanent
Located in:
Scarborough
Closing Date:
29th March 2019
Employer:
SWC Trade Frames Ltd
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