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Jobs » IT Systems Manager

IT Systems Manager

SWC 04

Due to business expansion an exciting opportunity has arisen for an IT Systems Manager to join Team SWC. You must be a highly accomplished practitioner in Database Management, SQL programming and Report Design.

 

Job Description

 

Post: IT Systems Manager

 

Employer: SWC Trade Frames Limited

 

Accountable To: TBD

 

Contract Type: Permanent

 

Background Information

SWC Trade Frames has been family run since 1989 & is a Quality Assured Company that manufactures high quality PVCu and Aluminium products including casement & sash windows, residential & bi-folding doors, conservatories & orangeries. A previous holder of the prestigious national industry "Fabricator of the Year" Award, SWC is also known for it's proven track record of being a modern, progressive, customer focussed business. 

 

Job Purpose

You will be a highly accomplished Practitioner around Database Management, SQL programming & Report Design who can contribute to systems creation & systems improvements through collaborative working with the ICT Team & Management Team.

 

Main Duties and Responsibilities

Quality Management System (QMS)

  • Ensure that SOP’s are fully understood and complied with by staff

  • Ensure that the company’s Quality Objectives are effectively communicated and understood by all staff

  • Assist the Senior management Team to obtain feedback for improving the SOP’s & QMS

  • Ensure that non-conformance issues are reported

  • Contribute to the reporting of the department KPI’s

  • Assist with the monitoring and implementation of preventative actions

 

ICT Systems

  • Support ICT software and hardware upgrades throughout the business, ensuring compliance with critical version requirements, security requirements and user set-up.

  • Troubleshoot software and hardware problems in user systems, server systems and network systems

  • Provide strategic direction to the Leadership Team around systems development to meet current & future business need

  • Provide technical support for all departments within the business where required

 

People, Team Working & Communication

  • Assume responsibility for the line management of all staff within the area as agreed.

  • Undertake staff inductions, probationary review meetings, performance review meetings, informal investigatory meetings & annual appraisals with your team accordingly.

  • Lead, coach & motivate the team to achieve their objectives within a supportive culture of continuous improvement.

  • Promote excellence in communication through regular team briefs.

  • Collect useful & meaningful staff performance data.

  • Produce reports based on the information collated that will help influence future strategic decisions.

  • Support and maintain a culture of continuous improvement.

  • Identify critical areas and highlight in real time.

 

 

Systems Creation, Systems Maintenance and Systems Improvement

  • Provide database table design and set up for projects

  • Provide SQL programming support for various reporting & manufacturing systems

  • Provide management reports using data from SWC's database systems

 

Project Planning and Implementation

  • Undertake project planning and implementation work as agreed

 

General Duties

  • Adhere to SWC good practice guidelines, policies and procedures.

  • Participate in individual training opportunities relevant to the post and team objectives.

  • Operate within a strict code of confidentiality where required at all times.

  • Support cover arrangements as requested by your line manager.

  • The job description is not necessarily a comprehensive definition of the post. The nature of SWC is that some tasks and responsibilities may change as a result of unpredictable and unforeseen circumstances. Therefore, the post holder will be expected to work in a flexible way when the occasion arises. Such duties will normally be compatible with the regular work set out in this job description. Any additional responsibility that becomes a regular or frequent part of the post will be reviewed and included on an amended job description and person specification in consultation with the post holder.

 

Person Requirement– IT Systems manager

 

Factors

Requirements

Essential

Desirable

Assessment Method

 

 

 

 

App

form

Inter-

view

Skills test

Qualifications

IT Graduate (Database/SQL)

*

 

 

 

 

Mathematics GCSE Grade A-C, or equivalent

*

 

 

 

 

Leadership qualification or relevant experience

 

*

 

 

Skills

Presentation skills

 

*

 

 

 

Comprehensive ICT skills

 

*

 

 

 

Ability to work on own as well as part of a wider team

*

 

 

 

Ability to meet tight deadlines

 

*

 

 

 

Excellent interpersonal and communication skills

*

 

 

 

 

Ability to analyse and interpret complex data

 

*

 

 

 

Organisational and time management skills

 

*

 

 

 

 

Ability to train others

 

*

 

 

Experience

Experience of working on computer networks

*

 

 

 

Advanced experience of Database set-up & SQL programming

 

*

 

 

 

Writing operating procedures and guidance notes

 

*

 

 

Security systems

 

 

*

 

 

 

Experience in software set-up

 

*

 

 

 

Installation and set-up of hardware

 

*

 

 

 

Strategic planning experience with proven project management from planning to implementation

*

 

 

 

Presentation of data in report form

 

*

 

 

Knowledge

Working knowledge of computer hardware

 

*

 

 

 

 

Data Protection Act 1998

 

 

*

 

 

 

PVCu Window Industry technical knowledge either production or software based

 

*

 

Attributes

Enthusiastic

*

 

 

 

 

Self motivated

*

 

 

 

 

Committed to ongoing professional development

*

 

 

 

 

Conscientious

*

 

 

 

 

Innovative

*

 

 

 

May 17

Salary:
TBC
Salary dependant upon experience
Position:
Permanent
Closing Date:
2nd June 2017

SWC Trade Frames Ltd

Unit 1 The Gateway
Dunslow Road
Eastfield
Scarborough
North Yorkshire
YO11 3UT
T: 01723 582 666
E: applications@swctradeframes.co.uk
W: http://www.swctradeframes.co.uk

Contact

Michelle Forbes
SWC Trade Frames Ltd
Unit 1, The Gateway
Dunslow Road, Eastfield
Scarborough
North Yorkshire
YO11 3UT
T: 01723 582666
E: michelle.forbes@swctradeframes.co.uk

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