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Jobs » Customer Service Apprenticeship

Customer Service Apprenticeship

Based in Scarborough

The Cast Iron Bath Company

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This role is a customer service role, providing after sales help and support to customers on the phone and via email. There are also administrative duties to ensure a smooth process for customers from placing the order to delivery.

The Role

We are looking for a confident, motivated individual to fit into our successful business and work as a team to share administrative duties and support customers on the phone and in writing.

Tasks include:

- Making and receiving customer calls

- Dealing with email enquiries

- Processing online orders

- Processing quotations and orders via phone calls and emails

- Processing purchase orders

- After sales administrative and marketing processes


Desired skills

Excellent communication skills

Team working 

Good time management and organisational skills

Familiar with IT software such as Microsoft Office


Personal qualities

Hard working and motivated




Able to work as part of a team


Desired qualifications

Preferably applicants will already hold or be expecting to gain GCSE or equivalent qualifications, Maths and English at grades A - C or 4-9


Training to be provided

You will have the full support of your Trainer throughout your Apprenticeship. This will include structured training delivery and 1-2-1 support and learning at the workplace on a regular basis. You will work closely with your Trainer and Employer throughout your Apprenticeship to gain the training, support and guidance you need to work towards a Customer Service or Business Administration Apprenticeship. 



£168.75 Per Week
Located in:
Closing Date:
15th May 2019
Scarborough Sixth Form College
Jobs on the Yorkshire Coast