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Jobs » Customer Service/Administration Apprenticeship

Customer Service/Administration Apprenticeship

Based in Scarborough

The Cast Iron Bath Company

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This role is a customer service role, providing after sales help and support to customers on the phone and via email. There are also administrative duties to ensure a smooth process for customers from placing the order to delivery.

The Role

We are looking for a confident, motivated individual to fit into our successful business and work as a team to share administrative duties and support customers on the phone and in writing.

Tasks include:

- Making and receiving customer calls

- Dealing with email enquiries

- Processing online orders

- Processing quotations and orders via phone calls and emails

- Processing purchase orders

- After sales administrative and marketing processes

 

Desired skills

Excellent communication skills

Team working 

Good time management and organisational skills

Familiar with IT software such as Microsoft Office

 

Personal qualities

Hard working and motivated

Enthusiastic 

Confident

Reliable

Able to work as part of a team

 

Desired qualifications

Preferably applicants will already hold or be expecting to gain GCSE or equivalent qualifications, Maths and English at grades A - C or 4-9

 

Training to be provided

You will have the full support of your Trainer throughout your Apprenticeship. This will include structured training delivery and 1-2-1 support and learning at the workplace on a regular basis. You will work closely with your Trainer and Employer throughout your Apprenticeship to gain the training, support and guidance you need to work towards a Customer Service or Business Administration Apprenticeship. 

 

 

Salary:
£168.75 Per Week
Position:
Apprenticeship
Located in:
Scarborough
Closing Date:
16th November 2018
Employer:
Scarborough Sixth Form College
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