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Jobs » Senior Support Worker Whitby

Senior Support Worker Whitby

Based in Whitby

SSW Whitby

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Working for Moorview Care as a Senior Support Worker in the Whitby area to support people with learning disabilities, autism and complex care needs. We are looking for someone who can work flexible shifts/weekends/evenings/nights.

Senior Support Worker Whitby - Job Description

Job Title Senior Support Worker 

Region Whitby

Reports to Team Leader/Registered Manager/Service Manager

Accountable for Support Workers

Hours 40 hour contract per week

About Us

Moorview Care are an established CQC-rated Outstanding provider of care and support for people with learning disabilities, autism, mental health needs and challenging behaviour in Yorkshire and Humber.

We are a focused family-run organisation led by a talented team of dedicated individuals.

We are looking for enthusiastic individuals who want to make a difference to people’s lives.

Purpose of Role

We are looking for someone who can lead by example and provide high quality person-centred care and support in a supported living setting for individuals with complex care needs, including autism and behaviours that challenge. Part of your role will also be to support the Team Leader with the day to day running of Moorview Care’s supported living services, ensuring the staff team deliver safe, compliant and effective care and support.

Day to Day Duties & Activities

  • Be the shift lead and provide support and guidance to the staff delivering care.
  • Provide daily living support to the people we support
  • Support Clients to identify and achieve personal goals and aspirations e.g. make a meal independently or go on holiday.
  • Administer medication; order and record stock for medication records.
  • Complete monthly audits on the use of Client’s petty cash.
  • Follow care & support plans.
  • Follow client risk assessments.
  • Complete accurate record keeping including daily checks and BMC’s.
  • Conduct daily completion of client timesheets.
  • Report changes and review daily notes
  • Adhere to policy and procedural health and safety, undertaking fire checks, submitting any repairs where required.
  • Ensure staff compliance and due diligence to all policy and procedures.
  • Support a working shift rota, arranging cover for sickness or other absences, making amendments where appropriate to the shift rota software and authorising changes.  
  • Assist with Induction of new starters and support a buddy system. 
  • Conduct ad-hoc documented discussions where necessary. 
  • Report safeguarding concerns where necessary.
  • Actively participate, create agenda, and take notes for staff meetings

Most importantly we are looking for people who want to make a difference to the lives of people with a learning disability or autism. We’re passionate about it, so you should be too.

People We Support

  • Promote the rights of the people we support and keep their wishes at the centre of their care and support.
  • Involve the people we support in all aspects of their care – during development of their support plan through to assessing outcomes.
  • Support people with personal care as required. This may include administering medication, bathing, toileting, dressing and supporting people to eat.
  • Assist those you support to be actively involved in shopping for their food and clothes, prepare meals, and complete cleaning and laundry tasks.
  • Help the people we support to manage their own money.
  • Support people with all aspects of their day, including travel arrangements and holidays as required.
  • Apply your excellent communication skills with the people we support, their families and representatives, staff and other health and social care professionals to deliver high quality care. We prefer people with a sense of humour, wherever appropriate, as do the people we support.
  • Provide the people we support, and where appropriate their representatives, with information about our services so that they are clear about what to expect and how they can raise any concerns.
  • Keep all information about people we support and their families secure and confidential and comply with GDPR.

Planning & Organisation

  • Co-ordinate your own work and contribute to organisation of the wider team to meet the needs of the people we support.
  • You will need to demonstrate that you can plan and prioritise your workload so that identified outcomes are achieved.
  • You will work with your  Manager to ensure that the staff team are delivering outstanding care based on our Founding Principles and Company ethos.
  • Ensure that the local staff team are adhering to Moorview Care’s policies and procedures.
  • Be prepared to work flexibly to ensure the safe delivery of the service – this may include working weekends, nights, bank holidays (including Christmas and New Year) and also to do sleep-ins where required.
  • Maintain local staff team and business records.


  • Be a role model for outstanding, outcome-focused care for the staff team.
  • Mentor and coach the more junior team members to deliver care with the Company ethos at the core of everything they do. 
  • Manage and maintain the very high standards that we expect of supported living environments.
  • You are expected to work well with all members of your team, by building an open and honest relationship and supporting them wherever necessary.
  • Be actively involved in supervisory reviews and work to ensure the staff team are equipped to effectively and safely deliver outstanding care based on our Founding Principles.
  • Be willing to learn new things, new ways of working and confidently pass this information on to the local staff team

This list is not exhaustive and from time to time you may be required to undertake additional duties. We provide full training in line with regulatory requirements.

Role Specification

This person specification is a picture of skills, knowledge and experience required to carry out this role. We will use the specification below to select suitable applicants for this post. You should demonstrate, using examples where possible, how you meet the key criteria. 

Key Criteria

Personal attributes

  • Caring and compassionate
  • Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own.
  • Commitment to respecting the rights of the people we support at all times and to promoting their privacy, dignity and independence
  • Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions
  • Excellent timekeeping and reliability
  • Professional, smart appearance

Knowledge and understanding

  • Have a good understanding of the needs of people who require care and support both in a supported living and domiciliary care capacity in line with best practice.
  • Have a good understanding of the principles of high quality person-centred care.
  • Have a good understanding of the regulatory responsibilities of a Registered Manager and the law relating to domiciliary care services.
  • Understanding of systems to maintain confidentiality in relation to clients, staff and the business.
  • Knowledge of health and safety matters in relation to care services.
  • Knowledge of how to recognise abuse and safeguarding procedures.

Experience and skills

  • Experience of care services, risk assessment and person-centred care and support.
  • Excellent communication skills. Experience of building positive working relationships with people and being able to motivate a team.
  • Ability to support people with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy.
  • Ability to plan and organise workloads effectively.
  • Good administrative skills and computer literacy.
  • Ability to maintain clear written and electronic records and to follow statutory reporting procedures.
  • Experience of financial processes (petty cash etc).
  • Experience of working in a team.

Additional requirements

  • Willingness to work flexibly and to keep knowledge and skills up to date.
  • Enhanced Disclosure from the Disclosure and Barring Service.

Desirable, but not essential

  • Full driver's licence with no more than 6 points and Class 1 business insurance (expenses paid for insurance where necessary).
  • Proven experience in a senior or supervisory  capacity in your current or previous employment.
Between £8.21 and £8.65 Per Hour
Located in:
Closing Date:
31st August 2019
Moorview Care
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