Playing now: Simple Minds - Alive and Kicking

Playing next: -  

Yorkshire Coast Radio Jobs Yorkshire Coast Radio Jobs Castle Employment  

Preparing for an  Interview
Help with writing a great CV

Jobs » Retail Sales Advisor

Retail Sales Advisor

Based in Norton

Apply for this job

Full time or part time permanent Retail Sales Advisor with a positive attitude and good work ethic to join our team. You will be helping our valued customers with advice and support with vaping products.

About us
We have 4 shops around Yorkshire and are authorised Totally Wicked stockists. As such we are run like a Totally Wicked store however are independently owned & run.

Our shop locations;
Totally Wicked at A Touch of Glass in Scarborough
Totally Wicked at A Touch of Glass in Bridlington
Totally Wicked Driffield
Totally Wicked Norton

Hours / Duration

Part time &/or Full time permanent

We are flexible with what we are looking for in terms of full time or part time although weekends will be required and a driving license a huge advantage. We will guarantee a minimum amount of hours in the contract dependant an what you are looking for. 16+ 24+ 30+ etc. (NO zero hours contracts)

We plan to have the ideal candidate at our shop in Norton (Malton), North Yorkshire. However, until the person is fully trained and confident in all aspects of selling e-liquid, kits and accessories it will be necessary that they work/train with other team members at our Scarborough store. Also, from time to time we may ask to cover at our other stores.

Totally Wicked is at the forefront of the vaping industry, putting customers first and offering top notch customer service and support.

As a Retail Sales Advisor you will be the first point of contact for our customers, whether they are looking to start their journey to a healthier lifestyle by stopping smoking, or simply want to experience the wide range of products that we offer. The key to our success is down to our outstanding teams, their product knowledge and commitment to deliver only the highest quality vaping products. We believe in providing each customer with a personalised service, tailored to their requirements, getting to know their preferences and being by their side every step of their vaping journey.

With all that in mind, you won’t be surprised that we only want the best team members who share our passion for a smoke-free life. Our team members receive bespoke training, the Mr Wicked Way, to give them all the knowledge required to become a brand ambassador, deliver excellent customer service through product demonstrations, advice and guidance.

Ideal Candidate will;

Be a vaper (due to checking of testers/demo kits) and have vaping experience (training will also be provided)

A professional, enthusiastic and friendly manner to deliver excellent service and advice and network within the local community

- Customer facing experience within a retail or hospitality environment

- A willingness to keep up to date with, and demonstrate all our products (vapers preferred)

- Excellent communication skills

- A positive approach to problem solving

- A commitment to being part of the team alongside the ability to work on your own initiative

- A desire to maintain the highest standards of store cleanliness, ensuring that our stores are always welcoming and inviting.

- Be over 18 (Due to Nicotine sales)

- Experience of achieving sales targets and deadlines

- Be prepared to travel to other stores if necessary to cover shifts (Driving license an advantage)

What we offer:

- We are a company that cares about the happiness of our team and do our best to have a positive, supportive working environment.

- Branded shirts & jacket provided.

- Ongoing training and development

- Staff discount

- Pension scheme

- 5.6 weeks holiday per year

Wage TBC. Dependent on skills & experience.

To apply for this fantastic opportunity to join the UK’s No.1 Vaping Retailer, click ‘Apply’and tell us all the reasons why you should become our *Retail Sales Advisor!
**Please include a covering letter and let us know what hours that you are looking for.

We are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


Please note that you will be contacted via e-mail throughout the recruitment process, so please check your e-mails regularly. We reserve the right to close this vacancy early if sufficient applications are received or an offer is made.

We regret we cannot contact everyone who is not selected for an interview nor provide feedback to those who have not been successful for interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.


Job Types: Full-time, Part-time, Permanent

Dependent on skills & experience.
Located in:
Closing Date:
30th September 2019
A Touch of Glass
Jobs on the Yorkshire Coast