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Jobs » Older Persons Support Coordinator

Older Persons Support Coordinator

Based in Scarborough


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Brilliant opportunity to support our customers, who have a range of support needs including frailty and dementia, helping them to regain or maintain their independence and live well in their own home.

Old Persons Support Coordinator - (191571)

Scalby, Scarborough

Permanent, Full and Part Time hours available (37.5 hours per week if FT)

Salary £18,100 to £19,450

£9.00 per hour if you’d prefer to work on our bank on a casual basis

You also get to use our award winning benefits package!

Empowering customers to live independently and enjoy their well-earned retirement. That’s when it hits home!

We’re currently putting the finishing touches to our brand new, extra care retirement community in the beautiful seaside town of Scarborough.  Opening in January 2020, we’ll be supporting older people aged 55+ with varying care and support needs to live independently in their own home and enjoy their well-earned retirement.  

We’ll be offering high quality living in our 63 beautifully designed apartments with a variety of on-site facilities including assisted living technology through Tunstall, wellbeing and care provision, restaurant, café, hair/beauty salon, communal rooms and picturesque landscaped gardens.  It will be a real hub within the local community.  Brilliant isn’t it! 

Based from our fantastic new building on Scalby Road, we are very close to Scarborough town centre on public transport or by car (you can almost smell the fish and chips and we’re sure that we’ll be popping out often to grab some for our lunch!).   

Your role

As our Older Persons Support Coordinator (known internally by us as Lead Reablement Worker), you’ll support our customers, who have a range of support needs including frailty and dementia, helping them to regain or maintain their independence and live well in their own home by carrying out every day daily living activities by themselves.  

You’ll develop customer care plans with our customers, supporting and coordinating our team of Reablement Workers to deliver on the plans that you have created ensuring that they provide person centred and reablement focused care.

There’s lots for you to do, from leading on caseloads, risk assessments, support planning, as well as regular reviews.  You’ll work collaboratively with external agencies, to assess and engage support for our customers.  You’ll find that no two days are the same because everything we do is “person centred” around our customers.  So you might be helping with personal care (issuing medication or bathing) in the morning, supporting them to cook their lunch and a bit of shopping in the afternoon.

We even help customers to go on holiday!  Some of our customers will have more complex needs and you’ll manage complex personal care including stoma and catheter care.

We’re recruiting a brilliant new team, so you’re going to be part of a fabulous new Home Group family.  You’ll be reporting to Hayley, our Registered Manager, and working alongside Jemma, our Community and Wellbeing Manager, who have both just recently joined us bringing a wealth of experience to lead our brilliant service.  Nicky, our Operations Manager, has worked for Home Group for 8 years so you’ll have tones of experienced support on hand working within our exciting brand new service. 

Working hours

We’ll be providing 24-hour support to our customers, so you’ll work on a rota basis, with shifts ranging between 7am to 10.00pm, taking your turn to work days, evenings, weekends and bank holidays.  You may from time to time be required to do some occasional nights during the initial set up of the services or in emergencies. 

We need you to be flexible to meet the needs of our customers, but in return we’ll give you the time you need to spend it doing the things that matter to you!


Looking for a more flexible working pattern? You can also join us on a flexible basis by being part of our bank.  You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra cash and get paid on a weekly basis.

About you

You’ll have a positive can do attitude and buzzing to help us make a big impact on our customers’ lives and shape this brilliant new service. Your empathy will really shine through as will your ability to empower customers to live their best lives.  

To make sure our customers are well supported, it’s important that you have worked in a supported housing environment before, be willing to provide personal care and have an excellent understanding of safety, risk management CQC requirements and legislation in relation to personal care.

You’ll have a great understanding of professional boundaries, safeguarding, case management and creating bespoke/personalised support plans.  Don’t worry, we won’t drop you in the deep end, we’ll nurture your talent, help you understand how things work at Home Group and you’ll have a fantastic induction with ongoing learning and support!

You will hold a minimum Level 2 Diploma in Care, if you also hold Level 3 in Adult Care then this would be the icing on the cake, but don’t worry if you don’t, as we’ll pay and support you to achieve this.  If you have also worked in an older persons or extra service setting before or have experience supporting customers through a reablement approach this is even more fantastic!  

To make sure that we keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe!). 

When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.

Want to know more?

If you’re not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You can download the Lead Reablement Worker job description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards package!

To apply

Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV telling us why you’re brilliant for this role. If you need help, we’ve also got some great templates available.

You’re unique!

Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!


Work Locations

Scarborough (Old Rugby Way) 

Webb Ellis Court 27 Old Rugby Way

 Scarborough YO12 6FA

Between £18,100 and £19,450 Per Annum
Starting salary £18,100 to £19,450 pa pro rata
Located in:
Closing Date:
20th November 2019
Home Group Limited
Jobs on the Yorkshire Coast