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Jobs » Computer & Phone Operator

Computer & Phone Operator

Based in Scarborough

BoroOp

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To work in a busy, well established, very friendly taxi office. Answering calls and inputting bookings into a computerised dispatch system. Minimum 30 hours per week.

ALL APPLICATIONS MUST BE MADE IN WRITING TO THE ADDRESS OR EMAIL GIVEN An excellent opportunity has arisen at Boro Cars, Scarborough and we are currently looking for a Taxi Controller/ Dispatcher/ Operator. Full training will be given. You must be computer literate and be able to deal with emails and input data onto a computer. You must also have a polite telephone manner as we pride ourselves on giving a high standard of customer service. Working on your own but also as part of a team of drivers, you will be responsible for inputting customer's bookings onto the computer and ensuring online bookings are inputted correctly. You will also be responsible for ensuring all bookings are dispatched on time using the computer system. You must be flexible as you will also be required to cover additional shifts when required which can be days or evenings and weekends as we are 365 days a year business. Unreliability or unwillingness to work as a team will not be tolerated. Please do not apply if you view this position as a short-term post. Your job description would include: • Taking (telephone and email) bookings from cash and contract clients and dispatching the work through our dispatch system (iCabbi) to all the drivers. There is also some administration work involved and below are the outlined requirements: • Experience as a taxi controller is preferred but not essential as full training will be given. • You should have a good local knowledge of Scarborough and the surrounding areas. • Have excellent customer service skills and know your way around a computer. • Good telephone manner essential. • The ability to work on your own and have plenty of common sense. • To keep the office clean and tidy during quiet periods • You must be able to work flexible hours as we are a 365 day a year, open 20 hours per day • You must be ready for a challenge and quick to learn. Hours to begin with are: Thurs, Friday & Saturday 8am to 6pm
Salary:
£8.21 Per Hour
Position:
Permanent
Located in:
Scarborough
Closing Date:
14th July 2019
Employer:
Boro Cars, Scarborough
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