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Jobs » Sales Order Inputter- Part Time

Sales Order Inputter- Part Time

Based in Scarborough

SWC 04

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EXCITING OPPORTUNITY!The purpose of this post is to ensure that all orders received into the sales administration office are inputted into the system and that customer job files are created. Accurate working & good communication skills are essential

Job Description


Post: Sales Order Inputter PART TIME


Employer: SWC Trade Frames Limited


Responsible To: Sales Office Manager


Contract Type: Permanent


Hours: 25 hours per week Monday to Friday 12.00pm to 5.00pm. Please note that

flexibility will be required to meet production and delivery schedules/business



Background Information

SWC Trade Frames has been family run since 1989 & is a Quality Assured Company that manufactures high quality PVCu and Aluminium products including casement & sash windows, residential & bi-folding doors, conservatories & orangeries. A previous holder of the prestigious national industry "Fabricator of the Year" Award, SWC is also known for it's proven track record of being a modern, progressive, customer focussed business. 


Job Purpose


The purpose of this post is to work closely with the Sales Office to ensure orders are correctly dated and scheduled for both production and delivery. In addition, the post also includes training which will enable support to the Delivery & Production Co-Ordinator.


Main Duties and Responsibilities


Quality Management System (QMS)

  • Comply with Standard Operation Procedures (SOP’s)

  • Contribute to Quality System reviews and give feedback for improvements to the SOP’s and the Quality Management System (QMS) to your line manager.


Sales Office

  • Ensure that the delivery dates and load codes are controlled taking care to regularly monitor the boards and work within an agreed delivery capability.

  • Date and schedule orders for delivery.

  • Emptying of fax machines and the distribution of incoming faxes.

  • Entering customer orders onto the computer system & safeguarding order content within agreed procedural guidelines.

  • Receiving electronically generated orders.

  • Creation of job files, including ‘T’ cards.

  • Distribution of job files to order processors.

  • Answering and distribution of general calls into the business.

  • Undertake appropriate training to support cover for the Delivery & Production Co-Ordinator
    in periods of absence.

  • Collate necessary information to complete appropriate reporting for KPI’s.


General Duties

  • Adhere to SWC good practice guidelines, policies and procedures.

  • Participate in individual training opportunities relevant to the post and team objectives.

  • Operate within a strict code of confidentiality where required at all times.

  • Support cover arrangements as requested by your line manager.


The job description is not necessarily a comprehensive definition of the post. The nature of SWC is that some tasks and responsibilities may change as a result of unpredictable and unforeseen circumstances. Therefore, the post holder will be expected to work in a flexible way when the occasion arises. Such duties will normally be compatible with the regular work set out in this job description. Any additional responsibility that becomes a regular or frequent part of the post will be reviewed and included on an amended job description and person specification in consultation with the post holder.



Person Requirements– Sales order inputter






Assessment Method









Skills test


Relevant Level 2 qualification, e.g. NVQ II






GCSE Maths and English or equivalent






ICT Skills:


Word Processing




















Accurate written and numerical skills





Ability to work on own as well as part of a wider team





Effective interpersonal, communication and telephone skills





Ability to follow processes and procedures





Sound organisational skills





Sound administration skills





Ability to negotiate delivery schedule changes





Ability to problem solve and analyse





Adaptive and flexible within a changing working environment






Ability to contribute towards developing/strengthening work practices within the delivery administration area






Working in a busy office environment





Working in a technical environment






Working in an administration environment






Knowledge of the product range






Sales Order process flow






Polite and cheerful disposition



































Jan 19

Between £16,350 and £17,750 Per Annum
NB Salary PRO-RATA based on 25 hours
Located in:
Closing Date:
17th May 2019
SWC Trade Frames Ltd
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