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Jobs » Customer Service Advisor

Customer Service Advisor

Based in Scarborough

BK3434

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Castle Business Support are looking for Customer Service Advisor’s to support a growing and fast moving durable goods business within the Driffield area.

THE POSITION:

Castle Business Support are looking for Customer Service Advisor’s to support a growing and fast moving durable goods business within the Driffield area.

Due to continued growth, our client is looking to expand and develop their team with the opportunity to become permanent and progress within the business. 

Duties will include taking incoming calls on the customer service lines and achieve daily call and processing targets. Communicating courteously with customers by telephone and email, authorising refunds for customers, ensuring accurate records are kept of communications with customers and keeping up to date with new developments in customer service

You will be target focused and self-motivated, possess excellent customer service skills and a good level of IT literacy. You will be well presented with strong verbal and written communication skills. Attention to detail as well as speed and accuracy will also be essential for this role. 

Your shifts will be Monday - Friday 2pm - 10pm.

THE REQUIREMENTS:

  • Previous customer service experience
  • Working knowledge of internal IT systems
  • Smart and well presented
  • Excellent communication skills
  • High level of written English spelling and grammar
  • Target driven
  • Able to work in a team environment
  • Hours: Monday - Friday 2pm - 10pm

 

THE COMPANY:

  • Retail sector based in East Yorkshire
  • Friendly fast paced office environment
  • Pride themselves on delivering a high-level of customer service

THE BENEFITS:

  • Location – accessible by train and bus
  • Open plan office, support from line managers, progression
  • Starting salary: £7.50 per hour
  • Reference: BK3460
  • Temporary to permanent opportunity for the right candidate
  • Hours: Monday - Friday 2pm - 10pm
  • Job Type: Customer Service Advisor
  • Canteen facilities
  • Free parking available on site
  • Over time available
  • Bonus scheme available
  •  

ABOUT US:

Castle Employment is an award-winning recruitment company based in Scarborough, Leeds and York. With over 50 years of experience we deliver a market leading service building long term relationships with our candidates. We offer an honest, straightforward approach, tailored to deliver exactly what our candidates need.

Castle Employment provides temporary, permanent and contract employment opportunities throughout Yorkshire and the UK. Our highly experienced team of consultants are all specialists within their field of recruitment and have a thorough understanding and knowledge of their roles ensuring that they can deliver a perfect match for your career aspirations.

At Castle Employment Group, we recognise and appreciate the value of high quality candidates – so only right that we reward the people who introduce them to us.

Simply refer a friend to us, and if we find them a temporary or permanent position we will reward you with a shopping voucher to spend on yourself.

 

CONTACT:  

Please contact Jordana Renshaw on 01723 365432 if interested or email your CV to jordana@castle-employment.co.uk

Salary:
Between £7.50 and £7.50 Per Hour
Position:
Temporary
Located in:
Scarborough
Closing Date:
16th March 2018
Employer:
Castle Employment Agency Ltd.
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