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Jobs » Student Services Advisor

Student Services Advisor

Based in Scarborough

VC5266

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Castle Business Support are looking for a full time Student Services Advisor for a company based in Scarborough within the Education sector. This is a fixed term contract with an immediate start until August 2018.

 

THE POSITION:

Castle Business Support are looking for a full time Student Services Advisor for a company based in Scarborough within the Education sector. This is a fixed term contract with an immediate start until August 2018.

You will work within a team of advisors providing a high level range of support services for students and staff. Each Advisor will be required to provide support in the following areas:
· Student enquiries
· Admissions
· Financial support
· Travel
· Reception

 

RESPONSIBILITIES:

  • To provide an excellent responsive customer service to students, staff and visitors.
  • To maintain excellent communicative links with college staff, students and external clients.
  • To provide support and advice to potential and existing students, academic staff and external customers, dealing with a wide range of enquiries relating to the support services provided and acting as the first point of contact.
  • To lead in the processing, tracking and administration of enquiries, ensuring they are entered accurately onto the college’s student records system.
  • To lead and administrate the student applications process
  • To process all types of welfare support funds and their allocations to students, including
    submissions to external and internal payment agencies.
  • To respond efficiently to enquiries from parents/students/tutors/external agencies.
  • Provide clerical support relating to all correspondence with recipients/applicants.
  • Coordinate and arrange student transport as appropriate.
  • To meet and greet Students, members of the public and visitors in a friendly and courteous manner.
  • To direct Students and visitors to the appropriate department
  • To operate the switchboard, answer phones and transfer calls to the appropriate department
  • Operate an effective and compliant ‘signing in’ system for all visitors to the college.
  • Contribute towards ensuring the high-quality maintenance of student services environments
  • Provide administration support.

 

THE REQUIREMENTS:

  • Knowledge of working within an administrative environment
  • IT literate
  • Experience of working within a team
  • Possess excellent customer service, interpersonal and communication skills

 

THE COMPANY:

  • Education Sector
  • Offer further Education and Higher Education
  • Busy and open plan environment
  • Free car parking on site
  • The business is easily accessible from the main road, public transport links

 

THE BENEFITS:

  • Salary: £16,753
  • Reference: VC5266
  • Fixed term with an immediate start until August 2018
  • Hours: Monday-Friday, 37.5 hrs
  • Job Type: Student Services Advisor
  • Closing Date: Friday 23rd February
  • Full training provided
  • kitchen facilities, tea and coffee available

 

 

ABOUT US:

Castle Employment is an award-winning recruitment company based in Scarborough, Leeds and York. With over 50 years of experience we deliver a market leading service building long term relationships with our candidates. We offer an honest, straightforward approach, tailored to deliver exactly what our candidates need.

Castle Employment provides temporary, permanent and contract employment opportunities throughout Yorkshire and the UK. Our highly experienced team of consultants are all specialists within their field of recruitment and have a thorough understanding and knowledge of their roles ensuring that they can deliver a perfect match for your career aspirations.

At Castle Employment Group, we recognise and appreciate the value of high quality candidates – so only right that we reward the people who introduce them to us.

Simply refer a friend to us, and if we find them a temporary or permanent position we will reward you with a shopping voucher to spend on yourself.

 

CONTACT:  

Please contact Jordana Renshaw on 01723 365432 if interested or email your CV to jordana@castle-employment.co.uk

Salary:
Between £16,753 and £16,753 Per Annum
Position:
Temporary
Located in:
Scarborough
Closing Date:
23rd February 2018
Employer:
Castle Employment Agency Ltd.

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